2. The www.jibbleandcuzzi.com
The www.jibbleandcuzzi.com (“Website”) is a property of Practical Panda LLP, a Company having its registered office at 1217, Prachi,14th main road, Judicial Layout, North Bangalore, India. It is recognized by its brand name Jibble & Cuzzi.
3. The Jibble & Cuzzi recognises the importance of maintaining your privacy
5. Collection of Information:
A. Information voluntarily provided directly to Jibble & Cuzzi on www.jibbleandcuzzi.com:
i. The User is not required to provide Jibble & Cuzzi directly with any personal information in order to view the Website. However, in order to access and/or use certain content and/or features and/or functions of and/or on the Website, for instance, registering with
jibbleandcuzzi.com and/or creating a jibbleandcuzzi.com ID
or making any payment on the Website, jibbleandcuzzi.com /
Jibble & Cuzzi may ask the User to provide certain information,
including but not limited to:
• contact information, such as the User’s name, postal address,email address, phone number, mobile number, delivery address, ip address contact preferences.
• username and password.
• financial information for effecting payment, such as credit / debit card information or other payment portal information and in some areas, government issued identification, such as PAN card. The Website does not collect the credit card / debit card number or expiry date. Any information on credit / debit cards which is obtained is processed by our online payment partner PAY U INDIA or Razorpay or Sezzle.
• search queries conducted on the Website.
• other content generated by the User or connected to the User’s account (such as adding items to basket).
ii. The User, as and when requested, may be required to review the information provided to ensure that the details provided are not found to be inaccurate or deficient and if so, that the same be corrected or amended to the extent feasible. The Jibble & Cuzzi shall not be responsible for the authenticity of the information / data which is supplied / provided by the User or any third party or otherwise.
B. Non-personal information automatically collected when the User interacts with the Website of Jibble & Cuzzi or related links: While the User may visit the Website without revealing any personal information, certain information may be collected by the Website automatically. Illustratively:
i. the User’s internet protocol address;
ii. the User’s browser type and operating system;
iii. webpages and advertisements viewed and/or clicked upon within the Website;
iv. bandwidth speed and software programs installed on the User’s computer;
v. standard server log information; and
vi. information collected through data collection technologies in the nature of cookies and web beacons. Cookies are small files that are installed in your browser. The Website will be able to access only cookies installed by it and not those of any other website. Web beacons are codes that deliver graphic images onto the Website and that can recognize certain information on the User’s computer such as cookies, the time and date a page is viewed, etc.
vii. any information posted by the User in a public space on the Website or on a third-party social media site belonging to Jibble & Cuzzi.
viii. demographic information about the User, events the User likes / intends to participate in, products the User purchases or any other information provided by the User during the use of the Website. This information may be collected as a part of a survey too.
ix. the website from which the User accessed the Website of Jibble & Cuzzi from, the duration of time spent on the Website of Jibble & Cuzzi, pages accessed or which site the User may visit after accessing the Website of Jibble & Cuzzi.
x. the type of mobile device the User is using or the version of the operating system your computer or device is running. The non-personal information collected automatically on visiting and/or interacting with the Website may be used by the Jibble & Cuzzi to run algorithms for its own internal analytics and research as to the demographics, interests, and behaviours of various users and to better understand and serve their interests.
C. Modes of collecting information: The information which is collected through the use of the Website of Jibble & Cuzzi or otherwise may be collected in one of the following ways:
i. directly from the User, when the User registers on the Website and /s or purchases a product. Similarly, if the User posts a comment on the Website and / or asks us a question through a phone call and / or email.
ii. through the use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about usage of our Website.
iii. from third parties, for example, if the User uses an integrated social media feature on our Website. The third-party social media site will give us certain information about the User. This may include the User’s name and email address.
D. Use / purpose of information provided to the Jibble & Cuzzi: The information provided to the Jibble & Cuzzi may be used for the following purposes:
i. to contact the User for confirmation of a purchase on our Website or for other promotional purposes or changes in the Website.
ii. to respond to the User’s requests or questions.
iii. to confirm the User’s registration for an event or contest.
iv. to improve our products and services:
v. to customize the User’s experience with the Jibble & Cuzzi. This could include displaying content based upon the User’s preferences.
vi. to look at site trends and customer interests. This would aid in making our Website and products better. The information provided may be combined with information about the User which is received from third parties.
vii. for security purposes, so as to protect our company, our customers, or our Website.
viii. for marketing purposes by sending the User information about special promotions, offers, new features or products. These might be the Jibble & Cuzzi’s own offers or products or third-party offers or products that we think you might find interesting. The User may also be enrolled in the Jibble & Cuzzi’s newsletter.
ix. to send you transactional communications wherein emails or an SMS or whatsapp may be sent to the User about the User’s account or a product purchase.
x. to comply with all statutory obligations such as the requirement of the User’s PAN Card in certain circumstances under the Income Tax Act, 1961.
xi. for ensuring compliance with any legal and/or regulatory obligations, including requests if any, from the law enforcement entities and/or to commence and/or defend any legal claim against the User or otherwise.
xii. for purposes as otherwise permitted by law.
E. The other recipients, besides the Website, of the information provided: The information provided to the Website of Jibble & Cuzzi shall be kept confidential and the Jibble & Cuzzi will not rent and / or sell such information. However, the said information may be shared and / or disclosed only in certain circumstances, including as below:
i. with third parties who perform services on Jibble & Cuzzi’s behalf such as the vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
ii. with the event organizers and / or other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
iii. with our business partners which may include a third party who provides or sponsors an event or who operates a venue where Jibble & Cuzzi hold events. Our partners use the information we give them as described in their privacy policies.
iv. with third parties who provide data analysis and/or marketing services for the Jibble & Cuzzi and enables the Jibble & Cuzzi to better customize the Website. The Jibble & Cuzzi is not limited in their use of non-identifiable aggregate information.
v. if we think we have to in order to comply with the law or to protect ourselves, in response to a court order or subpoena. We may also share it if a government agency or investigatory body requests for the purpose of verification of identity / prevention, detection, investigation including cyber incidents, prosecution and punishment of offences, or otherwise it or when we are investigating potential fraud.
vi. for any purpose mandated by law, including requirements of legal proceedings.
vii. with any successor to all or part of our business in a scenario wherein all / part of our business is sold, then we may give our customer list as part of that transaction to the successor / future owner.
viii. for the security and protection in any manner whatsoever of the User and/or other users of the Website and/or of the Website and/or of the employees of the Jibble & Cuzzi, including unauthorised use and/or misuse of the Website.
ix. for reasons not described in this policy. However, the User will be notified about the same, in advance.
A. The security of individual accounts of the User is entirely the responsibility of the
User and it is recommended that the User maintains the confidentiality of the
account login credentials, including the password and does not share the same
with any third party. For the purpose of password security, it is recommended
i. an alpha-numeric password is adopted, preferably using both upper- case and lower-case alphabets and symbols;
ii. the User should avoid such passwords as are obvious, easily identifiable and/or easily predictable; and
iii. the password ought to be changed at regular intervals to ensure better security.
B. The Jibble & Cuzzi and/or its employees and/or affiliates will never ask for the User’s password through any means of communication; the same is required to be entered into by the User on the Website interface alone. Should there be any concern of misuse and/or unauthorized access to the User’s account, the User may inform the Jibble & Cuzzi immediately at firstname.lastname@example.org.
C. It is the responsibility of the User to ensure that irrespective of the nature of the device used by the User to access the Website, the same is secure and all necessary steps are taken to ensure that auto-fillers within the User’s browsers do not cause leakages of critical information.
D. The information provided to the Jibble & Cuzzi is stored internally on the Jibble & Cuzzi’s systems and the same is protected against unauthorized physical and electronic access including by way of encrypted data storage, password protected data access, firewall against spam attack and data back-up.
E. As stated above, the information provided to the Jibble & Cuzzi is shared on a strictly need-to-know basis. The Jibble & Cuzzi does not retain any information for any longer than is reasonably required by it for the purpose of its services or beyond such period as may be required by applicable laws in India.
F. Financial information such as that of the User’s credit and/or debit cards will be dependent on third party payment gateways for security and storing information. The sharing of any and all credit and/or debit card information by the User is at the User’s sole risk.
7. User’s Rights:
The Jibble & Cuzzi is committed to not use the information provided for any
rights in relation to his/her/its personal information depending on the country in which
he/she/it is located and/or how the Jibble & Cuzzi interacts with User.
irrespective of where they are situated:
a. While the User is not required to provide the personal information that is requested, however, if the User chooses not to do so, in many cases the Jibble & Cuzzi will be unable to provide the User with its products and / or services and / or respond to any queries that the User may have.
b. Should the User voluntarily provide the information sought while availing the services or otherwise, the User does have the option to withdraw its consent, at any point of time, provided the same is communicated in writing to the Website. Should the User withdraw such consent, the Jibble & Cuzzi shall have the option of not providing the products / services for which the said information was sought.
c. Access to personal information:
The User may contact the Jibble & Cuzzi at email@example.com and may request that the personal information disclosed to the Jibble & Cuzzi be shared with the User.
d. Rectification of personal information:
The Jibble & Cuzzi will rectify any incorrect personal information held by it, at the request of the concerned User, addressed to the Jibble & Cuzzi at firstname.lastname@example.org. It is the responsibility of the User to promptly inform the Jibble & Cuzzi of any discrepancies in the personal information disclosed to the Jibble & Cuzzi. However, there may be limitations to the nature and/or scope of the personal information that the Jibble & Cuzzi can and/or will rectify and the Jibble & Cuzzi reserves all rights in this regard. In certain cases, such as rectifications to name, date of birth etc., the Jibble & Cuzzi may request the User to provide documentary support in respect of the same, to minimise the risk of unauthorised access. In the event that a User chooses to delete any personal information and/or modify it in a way that is not verifiable by the Jibble & Cuzzi, or leads to such personal information being incorrect, the Jibble & Cuzzi may be unable to provide such User with its services and such deletion and/or modification may be regarded as an intention on the part of the User to discontinue its services.
e. The User may deactivate their account at any time by sending an email for this purpose to email@example.com and/or refuse to provide any of the information required by the Website. In such cases however, while the User may be able to view the Website, they would be unable make purchases of the products / avail of the services as provided, which requires certain information.
f. The User may decline to permit the Website’s cookies if so permitted by their browser. In such cases however, the User may be unable to use certain features on the Website. Additionally, the User can set preferences as to acceptance of cookies from their browser or may delete all cookies from their browser at any time.
g. By default, by registering on the Website, the User will be deemed to have granted the Jibble & Cuzzi permission to circulate to the User, promotional and other marketing material from time to time. The User may opt out of receiving any such promotional and/or marketing materials, by addressing an email in this regard to firstname.lastname@example.org. It may take about ten days to process the User’s request. Even if the User opts out of getting marketing messages, the Website will still be sending the User transactional messages through email and / or SMS about the User’s purchases
h. A User under the General Data Protection Regulation (EU) / GDPR (“Data Subject”), has the following additional rights:
i. Access to further information: The Data Subject may contact the Jibble & Cuzzi at email@example.com and may request details of the source of the personal information and/or the legal purpose of retaining such personal information and/or the entities to whom such personal information may be transferred by the Jibble & Cuzzi and/or the safeguard/agreement under which the personal information of the Data Subject is being transferred outside of the European Union (in which case the Jibble & Cuzzi reserves the right to redact certain information that the Data Subject is not privy to).
ii. Erasing personal information: The Data Subject may contact the Jibble & Cuzzi at firstname.lastname@example.org and may request that the personal information collected by the Jibble & Cuzzi be erased from its records and/or servers. However, the Jibble & Cuzzi shall not be bound to erase such information, in inter alia the following circumstances:
• the information is required to be retained by the Jibble & Cuzzi in compliance with applicable statutory regulations; or
• to establish and/or defend a legal claim.
iii. Processing of personal information: The Data Subject may contact the Jibble & Cuzzi at email@example.com and may request the Jibble & Cuzzi to stop processing information; however, the Jibble & Cuzzi is not bound by such request in the event that continuing to process the information, overrides the Data Subject’s own interests and/or that the Jibble & Cuzzi is required to establish and/or defend a legal claim against it.
iv. Restricting the processing of personal information: The Data Subject may contact the Jibble & Cuzzi at firstname.lastname@example.org and may request that the processing of his/her/its personal information be restricted in circumstances inter alia such as: where the Data Subject contests the accuracy of such information and/or where such processing is unlawful and/or where such information is no longer required to be retained by the Jibble & Cuzzi and/or where the Data Subject has objected to the processing and the said objection is under process. However, the Jibble & Cuzzi shall not be bound by such request, in inter alia the following circumstances:
• the accuracy of the information contested is in the process of being verified by the Jibble & Cuzzi;
• to establish and/or defend a legal claim;
• where the User has not withdrawn its consent to the Jibble & Cuzzi collecting and retaining such information; or
• to protect the rights of another natural / legal person.
v. Portability of personal information: The Data Subject may contact the Jibble & Cuzzi at email@example.com and may request that:
• the Jibble & Cuzzi provide the Data Subject with his/her/its personal information in a structured, commonly used, machine-readable format; and • the personal information be transmitted by the Jibble & Cuzzi to another data controller, provided that such transmission is based on the consent of the Data Subject / on the basis of a contract with the Data Subject and that such transmission is carried out by automated means.
vi. Lodging of a complaint: The Data Subject may lodge a complaint, solely at his/her/its own cost and risk, with the relevant local supervisory authority regarding any objection of the Data Subject in relation to the manner in which the information is being processed by the Jibble & Cuzzi.
vii. Automated individual decision making: The Data Subject shall have the right not to be subject to a decision based solely on automated processing unless the said automated processing is necessary for the performance of the contract with the Data Subject / is pursuant to the Data Subject’s consent.
i. The Jibble & Cuzzi may require certain additional information to ensure that a User falls under the ambit of the GDPR. The Jibble & Cuzzi shall make every reasonable effort to honour all requests of the Data Subject.
j. The right to be forgotten: A user under the GDPR (EU) has the right to request Jibble & Cuzzi, at any time, to delete their Personal Data from the company servers and to erase their Personal Data when it is no longer necessary for the company to retain such data. Note, however, that deletion of the user's Personal Data will likely impact their ability to use the company's services.
8. Third party websites:
9. Grievance Officer:
In accordance with Information Technology Act 2000 and Rules made there under,
the name and contact details of the Grievance Officer are provided below:
Grievance Officer : Practical Panda LLP #1217-A, Prachi, 14th Main, 8th Cross Judicial Layout, G.K.V.K.
Postal Address : Post Bangalore - 560065, Karnataka, India
Contact / Phone number : +91 7411782303
Email address : firstname.lastname@example.org
On any grievance being raised, in writing, with the Grievance Officer will endeavour to address the concerned grievance within one month from the date of receipt of the grievance in writing. Any such grievance will be addressed in accordance with best practice and applicable law. If you have any questions about this Policy or other privacy concerns, you can also email us at email@example.com
10. Updates to this Policy:
12. Applicable Laws:
This document is published in accordance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and the Information Technology (Intermediaries Guidelines) Rules, 2011. Additionally, it is also compliant with the General Data Protection Regulation in its application to Users in the EEA.